Blog | News & Information on Wireless Services & Telecommunications
Posted: 07/26/10 by Jonathan Spalter
Today marks the 20th anniversary of the Americans with Disabilities Act (ADA) of 1990 — landmark legislation that ensures equal opportunity and accessibility for the 54 million, or one out of five, Americans living with some form of a disability. We have seen terrific progress over the past twenty years and there is still much work to be done.
One bright spot where new tools are being developed to help increase opportunity and independence for those with disabilities is in wireless. With technology leaping forward at warp speed, mobile innovators are developing new products, services and applications to both anticipate and meet evolving consumer demands and particularly the needs of those with disabilities.
For example, a smartphone uses voice activation on a mapping application to guide a visually impaired person walking down the street. Mobile screen readers narrate everything from the day's newspaper stories to email messages. And new mobile tools help distinguish between $5 and $10 dollar bills and cans of peas or corn on the pantry shelf.
Mobile Future's recently released white paper titled, "Mobile Ability: The Transformational Impact of Wireless Innovation for People with Disabilities" takes a closer look at how wireless technology can improve the quality of life and enhance inclusiveness for individuals with disabilities. The report explores how important the intersection of mobile innovation and broadband technology is for people with disabilities in the areas of employment, health care, education and emergency response.
Mobile technology has revolutionized communications worldwide, and in doing so, has reshaped the way society functions as a whole. Robust investment in wireless has allowed innovators to dream big and invent affordable and accessible technologies that provide consumers with advancements and opportunities never dreamed possible.
The ADA was a beacon of hope for millions of Americans and led to countless opportunities. But while we celebrate this monumental legislation this week, we must not forget that there is still more policymakers can do.
To help spur even more potential mobile solutions for those with disabilities, we must free up more spectrum to accommodate the looming mobile data crunch. We also need to remove barriers to technology like high taxes and fees on communications services. We must continue to encourage the strong collaboration between innovators and the disability community on mobile technologies. And, finally, policymakers must support efforts to modernize local 911 infrastructures.
As the FCC and Congress move forward to implement the National Broadband Plan, policymakers must strive to keep the goals of the ADA in mind and continue to uphold the wise regulatory policies that fuel innovation, competition and a consumer-driven mobile future for all.
This article was originally published on Huffington Post.
Posted: 07/09/10 by Jonathan Spalter
Consumer confidence remains low in today’s tough economy, but the Pew Internet and American Life Project’s new Mobile Access in 2010 report illustrates a contrarian streak among U.S. consumers when it comes to the mobile marketplace. Across ages and demographics, Americans are showing a remarkable bullishness when it comes to the value and innovation they see in their wireless purchases. In fact, usage of connected devices and applications continues to grow at an unabated and staggering pace.
Over the past year, the number of Americans connecting wirelessly to the Internet is up 8 percentage points, with six out of 10 Americans now using their smartphone or laptop to access the Internet. In fact, more Americans now use their mobile device to connect to the Internet (38%) than play a game on their device (34%). And, it’s not just young millennials gravitating to the nexus of wireless and the Internet. Their parents—folks in the 30 to 49 year old age bracket—are now leading the growth.
African Americans and Latinos also continue to lead in mobile connectivity. Two-thirds of both communities are wireless Internet users. And, African Americans and Latinos continue to outpace whites when it comes to cell phone ownership (87% versus 80%).
These insights illuminate the wireless debate at a pivotal moment, coming on the heels of President Obama’s Executive Order announcing his Administration’s intention to increase the amount of spectrum available to meet consumers’ fast-growing mobile needs. Pew’s methodical documentation of a steep adoption and usage growth trajectory—cutting broadly across the U.S. population—powerfully illustrates the profound importance of these spectrum allocation efforts and the equally essential need to safeguard policies that encourage the billions of dollars in investment needed to get this spectrum into use across the country. This process can take six to 10 years to complete, from the announcement of auctions to the deployment of actual networks, so we need to get started now.
Unfortunately as temperatures rise in Washington (both literally and metaphorically), it seems no debate is safe from the partisan pull of election-year politics. Even U.S. wireless policy, which has enjoyed bipartisan support for a light-tough regulatory framework through both Republican and Democratic administrations, is getting dragged into the pro-regulation and heated rhetorical fray.
It’s hard to justify given the frenetic pace of competition across the mobile landscape. Verizon and Google recently have gone public with their ambitions to challenge the AT&T/Apple iPad alliance. HP, Dell and others also are in hot pursuit. Cox is becoming the first U.S. cable company to directly offer wireless services. Regional players like Leap Wireless and MetroPCS are thriving. And, the Palm Pre was recently offered to consumers for the jaw-dropping price of a single cent. Consumer choices of service providers, plans, devices and applications abound.
All of this, of course, only further fuels the leaps and bounds we’re now seeing in mobile Internet adoption and usage. The arrival of dispassionate, data-driven reports like this Pew contribution are essential to constructive policy conversation that benefit consumers and innovators alike.
The data also clearly illustrates just how deeply mobile connectivity is working its way into our lives, and just how enthusiastically consumers are responding to the profound innovation it is making possible.
As the Federal Communications Commission takes a closer look at wireless, it’s important that it consider how consumers are actually embracing mobile connectivity in their diverse lives. And, it is imperative that the FCC acknowledge that all of this progress we celebrate now has taken place in—and been made possible in no small part by—the current light-touch regulatory framework.
The proof is in the numbers. As the mercury rises in the nation’s capital, it’s important that cooler heads prevail when it comes to the flexibility and dynamism that have truly connected the nation to the opportunities and innovation made possible by the mobile Internet.
This article was orginially published on Huffington Post.
Posted: 06/17/10 by Mobile Future Team
In today's monthly meeting, the FCC issued a Notice of Inquiry to begin the process of considering possible legal frameworks for regulating broadband Internet services. Mobile Future Chairman Jonathan Spalter responded to the FCC’s decision, noting the detrimental effects increased regulatory uncertainty will have on the industry’s marketplace.
“The astounding opportunities in the U.S. for Internet connectivity and services have depended significantly on the vision of innovators and the discerning choices of consumers. But today, with increasing regulatory uncertainty in the communications sector, the future of this success story hangs in the balance.
“Today’s wireless and broadband markets require significant capital investment to anticipate and meet growing consumer demand. Unfortunately, today’s FCC action puts future growth and investment at risk and creates unnecessary turmoil in one of the key drivers of the U.S. economy.
“We are disappointed with the Commission’s decision to pursue a path that could deter rather than incent broadband deployment. We urge the Commission to work in partnership with all stakeholders including Congress, entrepreneurs and innovators, and, of course, consumers in shaping a sustainable solution that will restore economic confidence in the communications sector and stimulate ingenuity, investment and American jobs.”
Posted: 05/20/10 by Molly Kocour
Today, during its monthly meeting, the Federal Communications Commission released its annual Mobile Wireless Competition Report, which analyzes the state of competition in the mobile industry and, for the first time, also includes information about the broader mobile ecosystem. In contrast to previous versions of the study, the FCC officials who prepare the Mobile Wireless Competition Report did not issue a judgment on the wireless industry’s effective competitiveness, but instead left it open for the Commissioners’ interpretation.
While the Commissioners’ opinion varied, Mobile Future Chairman Jonathan Spalter issued the following statement in response to the assessment of competition in the wireless marketplace.
“The innovation that defines today’s wireless sector is unprecedented. The bipartisan, light-touch regulatory approach of the past two decades has fostered competition that has resulted in the world’s lowest per-minute voice wireless prices, largest 3G customer base and most varied and innovative applications and device markets.
“We applaud the Commission for taking a broader look at the wireless sector but it’s hard to understand given all the facts and data in the record why it chose not to conclude that wireless is competitive. American wireless is an extremely vibrant sector that is helping to drive economic recovery, job growth and investment. Going forward, we urge the FCC to recognize this thriving sector while maintaining a policy climate that continues to encourage competition driven above all by consumer demand and the vision of innovators.”
You can read more about competition in the wireless marketplace here.
Posted: 05/20/10 by Jonathan Spalter
This Thursday in its monthly public meeting, the FCC will consider — as it does each year — the state of competition in the wireless marketplace. It is an important assessment and one that merits a cold, hard look — as the new FCC is wont to do — at the underlying facts and data.
Here are some of the key facts about the American wireless marketplace:
Our nation currently is home to the world's lowest per-minute voice prices, largest 3G customer base and most innovative and voluminous applications and device markets. More than nine out of 10 Americans have mobile devices. One in four of us favor them so much that we left our landline telephone service in the last century. Two-thirds of us have a choice of five or more wireless providers and a range of plans from family discounts to pre-paid, no contract options to "all in" voice, data and texting for as little as $50 a month.
By any measure — from the number of facilities-based competitors to the market share of individual companies — U.S. consumers enjoy the most competitive wireless marketplace on earth. Turn on your radio, your TV or open your newspaper and you plainly see compelling evidence of vibrant competition and consumer choice.
A recent memo from the FCC's general counsel, which lays out Chairman Julius Genachowski's "third way" proposal for net neutrality regulation, even cites industry claims that "one of the greatest successes in this industry in the last twenty years (is) the growth of wireless services."
A quick glimpse at the frenetic pace of this growth more than proves the point. Verizon and Google have gone public with their ambitions to challenge the AT&T/Apple iPad alliance. HP, Dell and others are also in hot pursuit. Cox is becoming the first U.S. cable company to offer wireless services directly to consumers and businesses. Regional players like Leap Wireless and MetroPCS are thriving. T-Mobile has vowed to deliver the fastest available speeds across its 3G footprint by year's end. Sprint is prepping the launch of its Evo 4G device, the first to run on its much-heralded 4G network. And, the FCC's recent approval of the Harbinger-Skyterra merger promises the emergence of a fifth national wireless player.
With so many choices, Americans can afford to be among the most communicative in the world, spending more than six billion minutes each day on their mobile phones and sending five billion daily text messages.
Importantly, the competition and consumer choice extends well beyond service providers. America is home to more than 240,000 mobile applications and at least seven competing applications stores. At the Apple App Store alone, more than three billion applications have been downloaded since its launch less than two years ago.
The U.S. is the envy of the mobile innovation world for the robust nature of our networks and the diverse array of consumer choices in devices, applications and service options.
While the FCC urges substantial reforms on multiple fronts, it would be judicious for the Commission to point out where the marketplace is working. Audiences from consumers to policymakers to Wall Street are actively speculating as to how broad or restrained the FCC's new regulatory push ultimately will be — and the potential impact for better or for worse from jobs and economic recovery to innovation and investment. Drawing a bright white line by affirming that competition is clearly working in wireless would offer a reassuring distinction amid a potential tangle of new red tape.
If the Commission aims to make good on its promise to advance a competitive, innovative and consumer-powered marketplace, now is the time and this week's mobile competition report is the place to make clear the upper limits of its regulatory ambitions.
This article was originally published on Huffington Post on May 19, 2010.
Posted: 05/18/10 by Jonathan Spalter
"High speed Internet empowers people with disabilities to become more independent. [It] can remove barriers that keep people with disabilities from participating in everyday activities such as employment, education, civic responsibilities and social connection."
From a joint statement by: The American Association of People with Disabilities and The Communications Workers of America
For America's 54 million people with disabilities, two important events happen this summer. First, there's Memorial Day, when disabled veterans will proudly lead ceremonies and officials will emphasize the need to help those injured in conflict.
Second, July 26th is the 20th anniversary of the landmark Americans with Disabilities Act. The ADA was a long time in coming and is probably the single most empowering law during the past generation. But while the ADA has been instrumental in providing legal help for Americans with disabilities, something else is doing an important job in improving basic living standards.
It's your mobile phone.
That's the conclusion of a new research paper that Mobile Future issued today. For all the talk about texting, streaming video, gaming and other apps, one of the most heartening mobile developments involve affordable, life-changing improvements for those with disabilities. The FCC also recognizes this development and hosted a workshop to explore ways in which new technologies can offer opportunities to meet the communications access needs of people with disabilities.
Take the hearing impaired. In 2006, according to the CDC, 37 million adults in the United States had trouble hearing (ranging from a little trouble to being deaf). That's an increase of more than five million since 2000.
As described in Mobile Future's paper, a new wireless system developed at the Georgia Tech Research Institute offers those with hearing difficulties the ability to caption events in real-time. The device translates spoken words into text and displays it on a screen.
Meanwhile, according to Scientific American, researchers at the University of Washington (Seattle) are developing software that lets mobile phone users communicate through sign language and real-time video instead of being limited to text messaging.
But what about those who can't see? Some of the same technology that lets you save money while shopping is also turning the phone into an electronic seeing-eye companion.
As we discovered, mobile apps can use smartphone cameras to scan labels and announce the contents of grocery items, their nutrition labels, and even pill bottles. When merged with GPS technology, these apps can assist the visually impaired by giving them step-by-step directions through their smartphone.
Know someone with a speaking disability? An estimated 6 to 8 million Americans have this challenge. Many, if not most, can now take advantage of low- or no-cost communications apps on their cell phone. There's voice output software that conveys typed messages; downloadable text-to-speech software can be an effective, less-costly alternative to speech devices covered by private insurance and Medicare.
Also, some experts say that children with speech impairments often prefer using "mainstream" technology which is less stigmatizing.
Mobile Future's research paper is meant to be both an assessment and a celebration of the key innovations that are helping those with disabilities. It is also a "look-ahead" at the next phase wireless technologies in the pipeline which promise even more transformational impacts for the one in five Americans who live with disabilities.
This column was originally posted on Huffington Post on May 13, 2010.
Posted: 05/14/10 by Mobile Future Team
Yesterday, Mobile Future released a white paper assessing the role of mobile and wireless technologies in creating opportunities for the 54 million Americans with disabilities.
The white paper, entitled "Mobile Ability: The Transformational Impact of Wireless Innovation for People with Disabilities," examines the advancements in mobile devices and services that enhance quality of life and inclusiveness for Americans with disabilities. For this population especially, the personal customization wireless devices offer unleashes new opportunities in employment, health care, education, and emergency response that can be tailored to meet an individual’s unique needs and preferences.
The paper also explores next generation technologies and the future of mobile innovation in this arena, pointing to several key areas where policymakers can make a difference.
Also happening yesterday, the FCC held a workshop on Expanding Disability Access with Wireless Technologies, demonstrating the pertinence of the white paper in today’s telecommunications landscape. The workshop—which focused on consumer-based components of the National Broadband Plan geared toward maximizing adoption among Americans with disabilities—is one of many laudable examples of the FCC’s commitment to increasing broadband capabilities among the disability community.
We are excited to offer this paper at a time that can complement the FCC’s agenda outlined in the National Broadband Plan, while simultaneously informing beneficial products and meaningful policy moving forward.
Posted: 04/23/10 by Mobile Future Team
A new report by economist Coleman Bazelon at The Brattle Group and sponsored by Mobile Future takes an empirical look at the potential impact proposed Network Neutrality regulations could have on jobs in the broadband sector and jobs growth in the U.S. The paper, "The Employment and Economic Impacts of Net Neutrality Regulation: An Empirical Analysis" makes several key findings including:
- Revenue growth in the broadband sector could slow by about one-sixth over the next decade;
- Broadband sector jobs lost could be expected to total 14,217 in 2011, growing to 342,065 jobs by 2020;
- Economy-wide, 65,404 jobs could be put in jeopardy in 2011, with the total economy-wide impact growing to 1,452,943 jobs affected by 2020.
These numbers are particularly troubling to innovators in the mobile space which is expected to experience the most broadband growth over the next decade.
To learn more, you can read a press release that summarizes the paper's findings here or download the full whitepaper here.
Posted: 03/23/10 by Mobile Future Team
As I’m confident you’re aware, the House of Representatives voted to pass healthcare reform Sunday evening after one of the most grueling and public legislative debates in our nation’s history. Earlier this morning, President Obama signed the bill into law. Whether you consider yourself conservative or progressive, Americans are united in their belief that this sweeping piece of legislation will have far-reaching effects on a variety of industries and enterprises.
The wireless industry is no different, as is illustrated by the mHealth initiatives playing a leading role at this week’s CTIA show in Las Vegas. And thankfully for consumers, the adage “what happens in Vegas, stays in Vegas” is not applicable to the exciting new wireless health technologies being unveiled daily.
The passage of healthcare reform in conjunction with the recent release of the FCC’s National Broadband Plan provides for expanded opportunities in wireless health technologies, an industry whose market will reach an estimated value of $4.6 billion by 2014. According to a report (summarized here) released Friday by CSMG, the mHealth market is currently expanding at a compound annual growth rate of 25%, with the potential for increased acceleration over the next few years.
Wireless health technologies posses the capacity to revolutionize the way American’s access healthcare. Providing services like low-cost sensors and wireless remote monitoring that translate into the right care at the right time, mHealth can help drive down costs and make overall industry operation more effective.
Posted: 03/16/10 by Jonathan Spalter
Cross-posted from Huffington Post
Heading into the mid-term elections, these are divisive times in the nation's capital. But today Washington witnessed a rare moment of comity, as the Federal Communications Commission released its much-anticipated National Broadband Plan. All five commissioners signed a joint statement embracing the broad objectives of the plan.
It will take days, if not weeks, for the various stakeholders to fully digest a blueprint of this ambition and scope. But before the detail-oriented debates ensue -- and the inevitable divisions emerge -- it's worth taking a moment to step back and offer an appreciation of the process that got us to this potentially historic day.
President Obama was elected on the promise of inclusive and connected government. In crafting this plan, the FCC offered a compelling model of how that gets done. The efforts of Chairman Genachowski and his broadband team have been exceptionally open. The three dozen policy workshops on topics ranging from civic engagement to connected health were webcast live and archived online, allowing ample opportunity for citizen engagement. Several dealt exclusively with the potential of mobile broadband, ranging from thoughtful debates on spectrum to discussions of bleeding-edge applications and wireless deployment. Commissioners also reached outside the beltway, holding nine field hearings throughout the country to bring diverse perspectives into the conversation.
As for the product itself, I am heartened that the Commission recognizes the critical role wireless technology can play to spur global competitiveness, innovation and sustainable job creation. Profoundly significant to mobile consumers and innovators alike is the vow to free up 500 megahertz of wireless spectrum. This is essential progress to support the boom in connected devices -- from the iPhone to the Kindle to mobile medical tablets, digital textbooks and future innovations yet to be imagined.
Other regulatory proceedings that may flow out of the plan could be more polarizing. The depth of division and passion on both sides of the net neutrality regulatory debate is well-known. And, the rumors of an attempt to overturn the Supreme Court's landmark Brand X decision, which essentially upheld the privatized nature of U.S. broadband networks, would likely make the net neutrality debate look like a walk in the park.
Likewise, narrower proposals to create new rules -- whether to impose wholesaling requirements or mandate the provision of "free" broadband services -- would affect many aspects of the already intensively competitive and innovative wireless market and could actually undermine the very laudable objectives of the national broadband plan. The FCC must resist these extreme calls and tread carefully to avoid disrupting an American industry that leads the world and is working extremely well today.
Among the cornerstones of the plan is a 'shoot for the moon' goal of connecting 100 million U.S. households to 100 megabits per second broadband service over the next decade. Goals of this ambition require an unshakeable policy foundation that is unequivocally supportive of investment. This means the many rulemakings that likely flow out of this plan must be cohesive in nature -- pulling in the same constructive and unifying direction and staying true to the Chairman's early and firm commitment to fact-based, data-driven decisions.
As we look to the future, I hope the Chairman remains steadfast in his commitment to encouraging a wireless ecosystem that can fundamentally transform our society and our economy. As we begin the long and hard process of translating bold ideas into concrete, attainable and constructive actions, the hard work is yet ahead. It is my hope that we stay true to this open and participatory process and keep in sight the larger goals of advancing deployment, accelerating investment and promoting genuine competition.
History will judge this plan on its effectiveness. If it does so favorably, a nod is due to the process that got us to this day. It's a famous old adage in Washington that you don't want to see the sausage being made. But thanks to the very innovation we unite today to celebrate and advance, a new era of openness and participatory government has arrived.
Jonathan Spalter, chairman of Mobile Future, has been founding CEO of leading technology, media, and research companies, including Public Insight, Snocap, and Atmedica Worldwide. He served as an advisor to and spokesperson for Vice President Al Gore during the Clinton administration. www.mobilefuture.org.
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Tags: Applications, Congress, Consumer Benefits, Disability community, FCC, Legislation, Mobile Applications, Mobile Future, Mobile Future Board, Jonathan Spalter, Mobile Phone, Smartphone, Spectrum