Blog | News & Information on Wireless Services & Telecommunications
Posted: 07/26/10 by Jonathan Spalter
Today marks the 20th anniversary of the Americans with Disabilities Act (ADA) of 1990 — landmark legislation that ensures equal opportunity and accessibility for the 54 million, or one out of five, Americans living with some form of a disability. We have seen terrific progress over the past twenty years and there is still much work to be done.
One bright spot where new tools are being developed to help increase opportunity and independence for those with disabilities is in wireless. With technology leaping forward at warp speed, mobile innovators are developing new products, services and applications to both anticipate and meet evolving consumer demands and particularly the needs of those with disabilities.
For example, a smartphone uses voice activation on a mapping application to guide a visually impaired person walking down the street. Mobile screen readers narrate everything from the day's newspaper stories to email messages. And new mobile tools help distinguish between $5 and $10 dollar bills and cans of peas or corn on the pantry shelf.
Mobile Future's recently released white paper titled, "Mobile Ability: The Transformational Impact of Wireless Innovation for People with Disabilities" takes a closer look at how wireless technology can improve the quality of life and enhance inclusiveness for individuals with disabilities. The report explores how important the intersection of mobile innovation and broadband technology is for people with disabilities in the areas of employment, health care, education and emergency response.
Mobile technology has revolutionized communications worldwide, and in doing so, has reshaped the way society functions as a whole. Robust investment in wireless has allowed innovators to dream big and invent affordable and accessible technologies that provide consumers with advancements and opportunities never dreamed possible.
The ADA was a beacon of hope for millions of Americans and led to countless opportunities. But while we celebrate this monumental legislation this week, we must not forget that there is still more policymakers can do.
To help spur even more potential mobile solutions for those with disabilities, we must free up more spectrum to accommodate the looming mobile data crunch. We also need to remove barriers to technology like high taxes and fees on communications services. We must continue to encourage the strong collaboration between innovators and the disability community on mobile technologies. And, finally, policymakers must support efforts to modernize local 911 infrastructures.
As the FCC and Congress move forward to implement the National Broadband Plan, policymakers must strive to keep the goals of the ADA in mind and continue to uphold the wise regulatory policies that fuel innovation, competition and a consumer-driven mobile future for all.
This article was originally published on Huffington Post.
Posted: 07/23/10 by Jonathan Spalter
Lost your home to flooding, a tornado or other disaster? If you have a smartphone and a wireless connection, help just got a lot easier.
This week, the Federal Emergency Management Administration (FEMA) unveiled an addition to its mobile site allowing disaster victims to apply for assistance directly from their smartphone. FEMA's rationale is clear: In a life-threatening emergency, seconds count. Residents are more likely to have a mobile phone on their person, or may have just enough time to grab one before heading to safety.
"More and more, I think we are reorienting our focus... to really developing tools that are useful to you in a mobile environment," FEMA Administrator Craig Fugate told Politico's Morning Tech.
(You can watch him run a demo of the new mobile site on multiple PDAs here.)
Fugate added that FEMA is exploring additional ways to deliver services via mobile and GPS technology. The agency already processes an average of about 40 percent of disaster applications online; this seems like a common-sense way to further streamline FEMA's operations.
Furthermore, FEMA's announcement is a timely reminder of the lifesaving capabilities of mobile communications. Five years ago next month, Hurricane Katrina slammed into Louisiana. The government's disjointed response in assisting the maintenance and repair of mobile communication links contributed significantly to the extended chaos.
Three years later, look at the improvement: During Hurricane Gustav, wireless technology provided real-time communication links vital to the rescue efforts. Among the examples, Tulane University kept more than 10,000 students aware of storm developments through Twitter. Mobile users accessed Gustav-related pages on social network sites such as Ning for real-time news alerts, on-site posts, and videos.
Looking to the future, mobile platforms are already linking voice, video, IM, and other data for first responders at federal, state and local levels. Just think how first responders could use mobile phones and GPS to organize a large-scale rescue operation with a location-based networking application (example: BrightKite), which would allow authorities to divide a region into smaller areas, directing volunteers in each one as necessary.
This would be particularly helpful in the aftermath of a serious earthquake. As reported last week in The Orange County Register, a new early-alert system in the O.C. could give residents up to 70 seconds warning of a major San Andreas earthquake. Through the use of mobile apps, that would be enough time to slow high-speed trains, shut down power plant generators and take other precautionary steps.
The augmented incorporation of mobile technologies into government-led relief efforts is already saving lives and resources. In the five years since the devastating aftermath of Hurricane Katrina, wireless has grown up as an industry, with the government recognizing the powerful organizational capabilities immediate access to mobile technology affords Americans stuck in disaster areas. FEMA's recent addition to its mobile site is one of many demonstrations that the government takes seriously the positive ramifications of amplifying its use of mobile devices, which are now inextricably linked with the day-to-day lives of Americans.
This article was orginially published on Huffington Post.
Posted: 07/09/10 by Jonathan Spalter
Consumer confidence remains low in today’s tough economy, but the Pew Internet and American Life Project’s new Mobile Access in 2010 report illustrates a contrarian streak among U.S. consumers when it comes to the mobile marketplace. Across ages and demographics, Americans are showing a remarkable bullishness when it comes to the value and innovation they see in their wireless purchases. In fact, usage of connected devices and applications continues to grow at an unabated and staggering pace.
Over the past year, the number of Americans connecting wirelessly to the Internet is up 8 percentage points, with six out of 10 Americans now using their smartphone or laptop to access the Internet. In fact, more Americans now use their mobile device to connect to the Internet (38%) than play a game on their device (34%). And, it’s not just young millennials gravitating to the nexus of wireless and the Internet. Their parents—folks in the 30 to 49 year old age bracket—are now leading the growth.
African Americans and Latinos also continue to lead in mobile connectivity. Two-thirds of both communities are wireless Internet users. And, African Americans and Latinos continue to outpace whites when it comes to cell phone ownership (87% versus 80%).
These insights illuminate the wireless debate at a pivotal moment, coming on the heels of President Obama’s Executive Order announcing his Administration’s intention to increase the amount of spectrum available to meet consumers’ fast-growing mobile needs. Pew’s methodical documentation of a steep adoption and usage growth trajectory—cutting broadly across the U.S. population—powerfully illustrates the profound importance of these spectrum allocation efforts and the equally essential need to safeguard policies that encourage the billions of dollars in investment needed to get this spectrum into use across the country. This process can take six to 10 years to complete, from the announcement of auctions to the deployment of actual networks, so we need to get started now.
Unfortunately as temperatures rise in Washington (both literally and metaphorically), it seems no debate is safe from the partisan pull of election-year politics. Even U.S. wireless policy, which has enjoyed bipartisan support for a light-tough regulatory framework through both Republican and Democratic administrations, is getting dragged into the pro-regulation and heated rhetorical fray.
It’s hard to justify given the frenetic pace of competition across the mobile landscape. Verizon and Google recently have gone public with their ambitions to challenge the AT&T/Apple iPad alliance. HP, Dell and others also are in hot pursuit. Cox is becoming the first U.S. cable company to directly offer wireless services. Regional players like Leap Wireless and MetroPCS are thriving. And, the Palm Pre was recently offered to consumers for the jaw-dropping price of a single cent. Consumer choices of service providers, plans, devices and applications abound.
All of this, of course, only further fuels the leaps and bounds we’re now seeing in mobile Internet adoption and usage. The arrival of dispassionate, data-driven reports like this Pew contribution are essential to constructive policy conversation that benefit consumers and innovators alike.
The data also clearly illustrates just how deeply mobile connectivity is working its way into our lives, and just how enthusiastically consumers are responding to the profound innovation it is making possible.
As the Federal Communications Commission takes a closer look at wireless, it’s important that it consider how consumers are actually embracing mobile connectivity in their diverse lives. And, it is imperative that the FCC acknowledge that all of this progress we celebrate now has taken place in—and been made possible in no small part by—the current light-touch regulatory framework.
The proof is in the numbers. As the mercury rises in the nation’s capital, it’s important that cooler heads prevail when it comes to the flexibility and dynamism that have truly connected the nation to the opportunities and innovation made possible by the mobile Internet.
This article was orginially published on Huffington Post.
Posted: 06/28/10 by Mobile Future Team
Today, President Obama signed a presidential memorandum that aims to make available for auction some 500 megahertz of spectrum that is now controlled by the federal government and private companies.
Responding to this measure, Mobile Future Chairman Jonathan Spalter issued the following statement:
“We appreciate President Obama’s leadership and foresight in paving the way to efficiently and responsibly make more spectrum available to keep pace with wireless innovation and consumer demand. Today’s presidential memorandum sets the course for the next wave of mobile opportunities that will lead to economic growth and continued job creation. This announcement is a step in the right direction and it’s critical that the Obama Administration remains focused on spurring growth rather than imposing restrictive regulations that could paralyze the economic recovery, job growth and investment we see in today’s thriving wireless sector.”
Posted: 06/17/10 by Mobile Future Team
In today's monthly meeting, the FCC issued a Notice of Inquiry to begin the process of considering possible legal frameworks for regulating broadband Internet services. Mobile Future Chairman Jonathan Spalter responded to the FCC’s decision, noting the detrimental effects increased regulatory uncertainty will have on the industry’s marketplace.
“The astounding opportunities in the U.S. for Internet connectivity and services have depended significantly on the vision of innovators and the discerning choices of consumers. But today, with increasing regulatory uncertainty in the communications sector, the future of this success story hangs in the balance.
“Today’s wireless and broadband markets require significant capital investment to anticipate and meet growing consumer demand. Unfortunately, today’s FCC action puts future growth and investment at risk and creates unnecessary turmoil in one of the key drivers of the U.S. economy.
“We are disappointed with the Commission’s decision to pursue a path that could deter rather than incent broadband deployment. We urge the Commission to work in partnership with all stakeholders including Congress, entrepreneurs and innovators, and, of course, consumers in shaping a sustainable solution that will restore economic confidence in the communications sector and stimulate ingenuity, investment and American jobs.”
Posted: 05/20/10 by Molly Kocour
Today, during its monthly meeting, the Federal Communications Commission released its annual Mobile Wireless Competition Report, which analyzes the state of competition in the mobile industry and, for the first time, also includes information about the broader mobile ecosystem. In contrast to previous versions of the study, the FCC officials who prepare the Mobile Wireless Competition Report did not issue a judgment on the wireless industry’s effective competitiveness, but instead left it open for the Commissioners’ interpretation.
While the Commissioners’ opinion varied, Mobile Future Chairman Jonathan Spalter issued the following statement in response to the assessment of competition in the wireless marketplace.
“The innovation that defines today’s wireless sector is unprecedented. The bipartisan, light-touch regulatory approach of the past two decades has fostered competition that has resulted in the world’s lowest per-minute voice wireless prices, largest 3G customer base and most varied and innovative applications and device markets.
“We applaud the Commission for taking a broader look at the wireless sector but it’s hard to understand given all the facts and data in the record why it chose not to conclude that wireless is competitive. American wireless is an extremely vibrant sector that is helping to drive economic recovery, job growth and investment. Going forward, we urge the FCC to recognize this thriving sector while maintaining a policy climate that continues to encourage competition driven above all by consumer demand and the vision of innovators.”
You can read more about competition in the wireless marketplace here.
Posted: 05/18/10 by Jonathan Spalter
"High speed Internet empowers people with disabilities to become more independent. [It] can remove barriers that keep people with disabilities from participating in everyday activities such as employment, education, civic responsibilities and social connection."
From a joint statement by: The American Association of People with Disabilities and The Communications Workers of America
For America's 54 million people with disabilities, two important events happen this summer. First, there's Memorial Day, when disabled veterans will proudly lead ceremonies and officials will emphasize the need to help those injured in conflict.
Second, July 26th is the 20th anniversary of the landmark Americans with Disabilities Act. The ADA was a long time in coming and is probably the single most empowering law during the past generation. But while the ADA has been instrumental in providing legal help for Americans with disabilities, something else is doing an important job in improving basic living standards.
It's your mobile phone.
That's the conclusion of a new research paper that Mobile Future issued today. For all the talk about texting, streaming video, gaming and other apps, one of the most heartening mobile developments involve affordable, life-changing improvements for those with disabilities. The FCC also recognizes this development and hosted a workshop to explore ways in which new technologies can offer opportunities to meet the communications access needs of people with disabilities.
Take the hearing impaired. In 2006, according to the CDC, 37 million adults in the United States had trouble hearing (ranging from a little trouble to being deaf). That's an increase of more than five million since 2000.
As described in Mobile Future's paper, a new wireless system developed at the Georgia Tech Research Institute offers those with hearing difficulties the ability to caption events in real-time. The device translates spoken words into text and displays it on a screen.
Meanwhile, according to Scientific American, researchers at the University of Washington (Seattle) are developing software that lets mobile phone users communicate through sign language and real-time video instead of being limited to text messaging.
But what about those who can't see? Some of the same technology that lets you save money while shopping is also turning the phone into an electronic seeing-eye companion.
As we discovered, mobile apps can use smartphone cameras to scan labels and announce the contents of grocery items, their nutrition labels, and even pill bottles. When merged with GPS technology, these apps can assist the visually impaired by giving them step-by-step directions through their smartphone.
Know someone with a speaking disability? An estimated 6 to 8 million Americans have this challenge. Many, if not most, can now take advantage of low- or no-cost communications apps on their cell phone. There's voice output software that conveys typed messages; downloadable text-to-speech software can be an effective, less-costly alternative to speech devices covered by private insurance and Medicare.
Also, some experts say that children with speech impairments often prefer using "mainstream" technology which is less stigmatizing.
Mobile Future's research paper is meant to be both an assessment and a celebration of the key innovations that are helping those with disabilities. It is also a "look-ahead" at the next phase wireless technologies in the pipeline which promise even more transformational impacts for the one in five Americans who live with disabilities.
This column was originally posted on Huffington Post on May 13, 2010.
Posted: 05/10/10 by Mobile Future Team
The Charleston Gazette in West Virginia recently published an op-ed piece by Mobile Future Advisory Board Member Diane Smith. The piece centers on the negative impact net neutrality regulations would have on job creation and emerging opportunities across the wireless industry.
While there is great promise ahead in communications, there may also be a looming threat to future entrepreneurship and new employment opportunities. A recent study by The Brattle Group examining the employment and economic impacts of network neutrality regulation found extensive controls would restrict technology advances, innovation and job growth. And a recent ruling by the U.S. Court of Appeals for the District of Columbia Circuit rejecting the Commission's claim of authority to enforce existing Internet freedom principles adds even more uncertainty to the broadband ecosystem.
You can read the rest of Diane's op-ed here.
Posted: 04/27/10 by Hiram 'Art' Contreras
Pew released a new study looking at how teens use cell phones. While much of the findings are somewhat obvious, what is interesting is how different groups and constituencies can apply the technology to communicate and connect with teens about various issues, including public safety and crime prevention.
“Fully 72% of all teens — or 88% of teen cell phone users — send text messages, up from 51% in 2006. Among all teens, text messaging has now overtaken every other common form of interaction with their friends.”
The recent Pew study clearly shows why law enforcement should pursue a strategy that encourages teens to use their cell phones to report crime. Since their social activities move them into various venues, more often than not, these young adults are very aware of crime incidents. The fact that teens are comfortable in using their cell phones and there is an assurance that their identity will be kept confidential can help law enforcement and the general public realize a great benefit. After all, it is only through an involved citizenry that government can assure a safe environment for its citizens.
You can read more of the report’s findings here.
Posted: 04/22/10 by Jonathan Spalter
Cross-posted from Huffington Post
Earth Day is this week so what better time to take stock of the ways that mobile products can help make a greener planet.
A 2009 national traffic survey concluded that Americans wasted 4.2 billion hours and 2.8 billion gallons of gas stuck in traffic jams. But some areas are starting to get a more efficient handle on traffic thanks to wireless. Take Los Angeles County, which has recently deployed a wireless monitoring system across more than 1,000 intersections.
The wireless system allows traffic managers to change traffic light timing instantly to reflect changing traffic conditions, including rush hour patterns and accidents. The result has been a reduction in commuting times by as much as 20 percent.
Speaking of saving gas, look at the environmental impact from the decision by Arizona Public Service (APS), Arizona's largest electric utility, to install wireless utility transmitters on homes and offices. With more than 160,000 wireless smart meters already installed, APS has estimated that its savings include 150,000 fewer field visits. The utility has committed to deploying about 1 million wireless meters by the end of 2012.
Even beyond green benefits of fewer trucks on the road, the integration of wireless monitoring systems into a home or building electrical system pays almost immediate dividends. Let's say you left on a week's vacation and forgot to turn off the AC or water heater. No problem: There are smartphone apps for different mobile operating systems that let you turn off (or on) the heating, AC, water heater, or security cameras. For a few options, click here.)
Closer to home, wireless technologies are increasingly saving patients from having to drive to a doctor's office, not to mention providing better care. For the elderly and the infirm especially, these can be major benefits.
Also encouraging, wireless users are also seeing more evidence of the convergence of mobile phone chargers, so that you won't need to throw out a charger when you switch phones. All the major phone manufacturers have committed to this by 2012 and it looks like consumers may not even have to wait that long.
But for all the benefits of recycling, the best way to help the environment is by giving your old phone to someone who needs it. Cell Phones for Soldiers is a great organization that will take your old phone, wipe off any data and uses the sale proceeds to purchase at least an hour of calling time for soldiers abroad.
Finally, are you the type who leaves your phone charging all night and then leaves the charger plugged in even after removing the phone? Based on research into "standby" electricity consumption by the Lawrence Berkeley National Laboratory, if there are 50 million phone adapters in the U.S. left plugged in all year, that uses more than 100 million kilowatts of electricity - or enough for the average yearly electrical needs of 25,000 Americans.
Take an Earth Day resolution right now: Unplug your chargers!
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Tags: Applications, Congress, Consumer Benefits, Disability community, FCC, Legislation, Mobile Applications, Mobile Future, Mobile Future Board, Jonathan Spalter, Mobile Phone, Smartphone, Spectrum